How do I return an item?Updated 2 months ago

We’re sad to hear your purchase didn’t work out. The good news is you can return any item purchased on our site for a full refund within 60 days of the original purchase date or receive store credit for a returned item up to a year after the original purchase date.

To return an item by mail, head to our returns page to start the return process and get your prepaid return shipping label!

To return an item to a retail location, simply bring the item and your order invoice/receipt to any of our retail locations, and one of our All-Stars will take care of you. Be sure to have the original card of purchase with you for the refund.