How long does a refund or exchange take to process?Updated 18 days ago
Most returns are processed once the return label has been scanned by the carrier. Higher value returns will be processed once they are received and reviewed by our team, typically within 3 days of receiving. During the holiday season or times of high volume it can take longer. If you have a time-sensitive issue, please reach out to one of our All-Stars via email at [email protected], and we’ll do our best to expedite the process!