HOMAGE

We don&#x2019;t mean to brag, but our All-Stars have been known to take care of business quicker than Deion Sanders took down the 40-yard dash. And while our response times may vary based on volume, you can count on hearing back within one business day! During the holiday season our response time is closer to 2 business days.<a data-method="post" data-remote="true" href="https://homage.desk.com/customer/en/portal/articles/2377835/rate?rating=1" rel="nofollow" style="box-sizing: border-box; margin: 0px; color: rgb(45, 150, 205); text-decoration: none; transition: color 0.2s ease-in-out 0s;"></a><br style="box-sizing: border-box; margin: 0px; color: rgb(27, 57, 78); font-family: &quot;Trebuchet MS&quot;, Helvetica, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">

We don’t mean to brag, but our All-Stars have been known to take care of business quicker than Deion Sanders took down the 40-yard dash. And while our response times may vary based on volume, you can count on hearing back within one business day! Dur

I emailed info@homage.com, when will I hear back?

FAQs

How do I make an HOMAGE account?

What do I do if I receive a damaged item?

I received the wrong item in my order. How do I get the item I ordered?

I received my order, but an item is missing. What do I do?

I have a great design idea—how do I submit it to HOMAGE?

Does HOMAGE take requests for custom items?

Will HOMAGE donate an item to my event?

Who are the HOMAGE All-Stars?

How do I contact an All-Star?

Is HOMAGE on social media?

Does HOMAGE offer a military discount?

I’m ready to experience HOMAGE in person! Where are your retail locations?

How do I score a job at HOMAGE?

The price in store is different than online. How do I get the best deal?

Am I able to get a price adjustment on an order?

How do I subscribe to HOMAGE's email list?

How do I unsubscribe from HOMAGE's email list?

How do I know if an item is available in stores?

Are your items pre-shrunk?

How do your clothes fit?

How do your youth and toddler sizes run?

Fit & Sizing

How do I cancel an order?

What does the "Gateway Rejected" error mean?

Where do I enter a discount code at checkout?

Hold up, I had an item in my cart, but it disappeared when I reached checkout. What happened?

What if the size of an item I want isn't in stock?

What is Shop Pay Installments?

How do I update my order before it ships?

What if my discount code is not working?

Ordering

How do I include a gift receipt with my order?

How do I give an E-Gift Card?

Where do I apply an E-Gift Card at checkout?

How do I use a (physical) Classic Gift Card online?

How do I convert a (physical) Classic Gift Card into an E-Gift Card?

Gifts & Gift Cards

When will my order ship?

Does HOMAGE ship to military addresses?

Where do you ship?

Do you ship internationally?

How do I track my order?

Can I pick up my online order at one of HOMAGE's retail locations?

Can I pick up my online order at HOMAGE's distribution center?

My package was stolen—what do I do?

My package is marked delivered, but I haven’t received anything. What should I do?

What does it mean if my tracking says "Pre-Shipment"?

Can I expedite my order?

My tracking isn't updating - what should I do?

Shipping

How do I get a free return shipping label?

I want to exchange an item from my order. When will I receive the replacement item?

I emailed [email protected], when will I hear back?Updated 2 months ago