HOMAGE

We&#x2019;re terribly sorry for the mix-up and any inconvenience! Please reach out to one of our All-Stars via email at info@homage.com so we can correct it first thing! We&#x2019;ll ship you the correct item and email over a prepaid return shipping label to ship back any incorrect items that you received. Of course, all shipping costs will be on us!<a data-method="post" data-remote="true" href="https://homage.desk.com/customer/en/portal/articles/2376461/rate?rating=1" rel="nofollow" style="box-sizing: border-box; margin: 0px; color: rgb(45, 150, 205); text-decoration: none; transition: color 0.2s ease-in-out 0s;"></a><br style="box-sizing: border-box; margin: 0px; color: rgb(27, 57, 78); font-family: &quot;Trebuchet MS&quot;, Helvetica, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">

We’re terribly sorry for the mix-up and any inconvenience! Please reach out to one of our All-Stars via email at info@homage.com so we can correct it first thing! We’ll ship you the correct item and email over a prepaid return shipping label to ship

I received the wrong item in my order. How do I get the item I ordered?

FAQs

How do I make an HOMAGE account?

What do I do if I receive a damaged item?

I received my order, but an item is missing. What do I do?

I have a great design idea—how do I submit it to HOMAGE?

Does HOMAGE take requests for custom items?

Will HOMAGE donate an item to my event?

Who are the HOMAGE All-Stars?

How do I contact an All-Star?

I emailed info@homage.com, when will I hear back?

Is HOMAGE on social media?

Does HOMAGE offer a military discount?

I’m ready to experience HOMAGE in person! Where are your retail locations?

How do I score a job at HOMAGE?

The price in store is different than online. How do I get the best deal?

Am I able to get a price adjustment on an order?

How do I subscribe to HOMAGE's email list?

How do I unsubscribe from HOMAGE's email list?

How do I know if an item is available in stores?

Are your items pre-shrunk?

How do your clothes fit?

How do your youth and toddler sizes run?

Fit & Sizing

How do I cancel an order?

What does the "Gateway Rejected" error mean?

Where do I enter a discount code at checkout?

Hold up, I had an item in my cart, but it disappeared when I reached checkout. What happened?

What if the size of an item I want isn't in stock?

What is Shop Pay Installments?

How do I update my order before it ships?

What if my discount code is not working?

Ordering

How do I include a gift receipt with my order?

How do I give an E-Gift Card?

Where do I apply an E-Gift Card at checkout?

How do I use a (physical) Classic Gift Card online?

How do I convert a (physical) Classic Gift Card into an E-Gift Card?

Gifts & Gift Cards

When will my order ship?

Does HOMAGE ship to military addresses?

Where do you ship?

Do you ship internationally?

How do I track my order?

Can I pick up my online order at one of HOMAGE's retail locations?

Can I pick up my online order at HOMAGE's distribution center?

My package was stolen—what do I do?

My package is marked delivered, but I haven’t received anything. What should I do?

What does it mean if my tracking says "Pre-Shipment"?

Can I expedite my order?

My tracking isn't updating - what should I do?

Shipping

How do I get a free return shipping label?

I want to exchange an item from my order. When will I receive the replacement item?

I received the wrong item in my order. How do I get the item I ordered?Updated 2 months ago