HOMAGE

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This sounds like a job for our All-Stars! With your order number handy, please reach out to one of our All-Stars via email at info@homage.com, and they’ll open a case, utilize their detective training, and get to the bottom of where your package coul

My package is marked delivered, but I haven’t received anything. What should I do?

Shipping

How do I make an HOMAGE account?

What do I do if I receive a damaged item?

I received the wrong item in my order. How do I get the item I ordered?

I received my order, but an item is missing. What do I do?

I have a great design idea—how do I submit it to HOMAGE?

Does HOMAGE take requests for custom items?

Will HOMAGE donate an item to my event?

Who are the HOMAGE All-Stars?

How do I contact an All-Star?

I emailed info@homage.com, when will I hear back?

Is HOMAGE on social media?

Does HOMAGE offer a military discount?

I’m ready to experience HOMAGE in person! Where are your retail locations?

How do I score a job at HOMAGE?

The price in store is different than online. How do I get the best deal?

Am I able to get a price adjustment on an order?

How do I subscribe to HOMAGE's email list?

How do I unsubscribe from HOMAGE's email list?

How do I know if an item is available in stores?

FAQs

Are your items pre-shrunk?

How do your clothes fit?

How do your youth and toddler sizes run?

Fit & Sizing

How do I cancel an order?

What does the "Gateway Rejected" error mean?

Where do I enter a discount code at checkout?

Hold up, I had an item in my cart, but it disappeared when I reached checkout. What happened?

What if the size of an item I want isn't in stock?

What is Shop Pay Installments?

How do I update my order before it ships?

What if my discount code is not working?

Ordering

How do I include a gift receipt with my order?

How do I give an E-Gift Card?

Where do I apply an E-Gift Card at checkout?

How do I use a (physical) Classic Gift Card online?

How do I convert a (physical) Classic Gift Card into an E-Gift Card?

Gifts & Gift Cards

When will my order ship?

Does HOMAGE ship to military addresses?

Where do you ship?

Do you ship internationally?

How do I track my order?

Can I pick up my online order at one of HOMAGE's retail locations?

Can I pick up my online order at HOMAGE's distribution center?

My package was stolen—what do I do?

What does it mean if my tracking says "Pre-Shipment"?

Can I expedite my order?

My tracking isn't updating - what should I do?

How do I get a free return shipping label?

I want to exchange an item from my order. When will I receive the replacement item?

My package is marked delivered, but I haven’t received anything. What should I do?Updated 2 months ago