To cancel an order, contact one of our All-Stars as soon as you can via email at [email protected]. Depending where it falls in the queue, we will cancel your order, no hassle. In the event your order has already been packaged and shipped, you will nee
The cryptic “Gateway Rejected” error simply means your payment method was not processed successfully. Typically this is a result of the billing information not matching what is on file with your credit card company. Common discrepancies include the b
Once you’ve made your way to checkout and billing, you’ll come across the glorious option of applying a gift card or discount code. Enter the discount code in the box on the right side of the screen, and BOOMSHAKALAKA, your order will be discounted.P
With our ecommerce system, items are only removed from our inventory once a customer completes their order. And, because customers shop simultaneously, on very rare occasions, another customer will purchase the last item in a particular size before y
Good news: Simply click on the size you’d like, and enter your email address in the field below, click “EMAIL ME WHEN IT'S BACK IN STOCK,” and you’ll receive an email when the size is back in stock.If the notification bar doesn’t appear, unfortunatel
Shop Pay Installments is a payment option that allows you to pay for your purchase in installments. For the details on how it works, check it out here!
If you need to make a change to an order you recently placed, such as an address update or a size change, you can reach out to our All-Stars at [email protected] for an assist! We can look into making updates on orders that have not been processed to s
If you experience any trouble with a discount code, ensure the code is still active, is valid on the items in your cart, and you have entered it exactly as it appears. Any items ineligible for discount will have a note on the product page indicating